PRIVACY POLICY
Katelyn Potts
Licensed Real Estate Agent
Effective Date: April 1, 2026
1. Introduction
This Privacy Policy describes how Katelyn Potts, a licensed Real Estate agent ("we," "us," or "our"), collects, uses, and protects your personal information when you interact with our website, contact forms, or communications.
By submitting your information through any form on this website, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
2a. Information You Provide Directly
We collect information you voluntarily provide when you fill out a contact or inquiry form, including:
- Full name
- Email address
- Phone number (including mobile number)
- Property preferences, budget, and real estate goals
- Current address or area of interest
- Any additional details you include in your message
2b. SMS & Communication Consent
If you check the SMS consent checkbox on our contact form, we collect your explicit consent to send text messages to the mobile number you provide. This consent is recorded and stored securely. Your consent to receive SMS messages is entirely voluntary and is not required to receive real estate services.
2c. Automatically Collected Information
When you visit our website, we may automatically collect basic technical information such as your browser type, device type, and general location (city/state level). This information is used only to improve website performance and is not linked to your personal identity.
3. Cookie & Tracking Information This website may use cookies and basic tracking technologies to improve website performance and user experience. Cookies are small files stored on your device that help us understand how visitors interact with our website. We do not use cookies to collect personally identifiable information. You may disable cookies in your browser settings at any time without affecting your ability to submit inquiries through our contact form.
4. How We Use Your Information
We use the information you provide solely for the following purposes:
- Responding to your real estate inquiries and questions
- Scheduling property showings and consultations
- Sending property listings that match your stated preferences
- Sending appointment reminders and follow-up communications
- Providing market updates and real estate information relevant to your search
- Complying with legal and regulatory obligations
We do not use your information for any purpose beyond direct communication related to your real estate needs.
5. SMS Text Message Communications
5a. How We Use Your Mobile Number
If you have provided consent to receive SMS messages, your mobile phone number will be used exclusively to send you real estate-related text messages from Katelyn Potts. These messages may include:
- Confirmation of your inquiry submission
- Follow-up messages regarding your real estate needs
- Property listings and showing information
- Appointment reminders and scheduling
- Responses to your questions
5b. No Third-Party Sharing of SMS Consent
Your mobile phone number and SMS opt-in consent will NEVER be sold, shared, rented, leased, or transferred to any third party for any marketing or promotional purpose. This is an absolute commitment. Your consent applies only to communications from Katelyn Potts directly.
5c. Opting Out of SMS
You may opt out of SMS communications at any time by:
- Replying STOP to any text message you receive from us
- Contacting us directly using the information in Section 9
After opting out, you will receive one final confirmation message. No further SMS messages will be sent after opt-out is confirmed. Opting out of SMS does not affect your ability to receive real estate services.
5d. Message Frequency & Rates
Message frequency varies depending on the stage of your real estate transaction or inquiry. Standard message and data rates may apply based on your mobile carrier and plan. Reply HELP to any message for assistance.
6. Information Sharing & Disclosure
6a. We Do Not Sell Your Data
We do not sell, trade, rent, or otherwise transfer your personal information to third parties for commercial purposes under any circumstances.
6b. Limited Service Providers
We may share your information with trusted service providers who assist in operating our communications and CRM systems (such as our text messaging platform and email service). These providers are contractually obligated to:
- Keep your information strictly confidential
- Use your information only to provide services to us
- Never use your information for their own marketing purposes
- Comply with applicable privacy laws
6c. Legal Requirements
We may disclose your information if required to do so by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights or the safety of others.
7. Data Security
We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Your information is stored in secure systems with access limited to authorized personnel only.
While we take data security seriously, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information using industry-standard practices.
8. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Maintain records of your consent to receive communications
- Comply with applicable legal and regulatory requirements
You may request deletion of your personal information at any time by contacting us directly. Upon receiving a verified deletion request, we will remove your information from our active systems within a reasonable timeframe, except where retention is required by law.
9. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of SMS communications at any time by replying STOP
- Opt out of email communications by using the unsubscribe link
- Withdraw consent for any communication method at any time
To exercise any of these rights, please contact us using the information in Section 9 below.
10. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information through our website, please contact us immediately and we will delete that information promptly.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of our contact forms after changes are posted constitutes acceptance of the revised policy.
12. Contact Us
For questions, concerns, or requests related to this Privacy Policy — including data deletion requests or to opt out of communications — please contact:
Katelyn Potts
Licensed Real Estate Agent
Website: https://katelynpotts.com
You may also reply STOP to any SMS message to immediately opt out of text message communications, or reply HELP for assistance.
SMS Compliance Notice
SMS communications comply with CTIA Messaging Principles and Best Practices and applicable TCPA regulations. Message & data rates may apply. Message frequency varies. Reply STOP to unsubscribe. Reply HELP for help. Mobile opt-in data is never shared with third parties.